Help Center site map

Get started

• Get started in iCenter
  • Identify iCenter regional availability
  • Discover when features were introduced in iCenter
• Get started with iCenter
  • Register for iCenter
  • Log in to iCenter
  • Log out of iCenter
  • Change iCenter password
• Get started with the Home page
  • Create a service request in the Home page
  • Monitor equipment inventory in the Home page
  • Monitor service activity in the Home page
  • Monitor contract information in the Home page
  • Monitor reports information in the Home page
• Get started with the Equipment view
  • Track equipment maintenance and coverage
  • Optimize equipment uptime
  • Manage equipment life cycle
• Get started with the Activity view
  • Track service requests in the Activity view
  • Track tasks in the Activity view
• Get started with the Contract view
• Get started with Reports
  • Understand business review reports
  • Understand maintenance reports
  • Understand utilization reports
• Get started with Facility Groups
• Get started with Help Center
• Get started with My Account

Navigate

• Navigate iCenter
• Navigate my account
  • View account details from My Account
  • View facilities from My Account
  • View subscription reports and alerts from My Account
• Navigate Home page tiles
• Navigate views
  • Create a custom view
  • Configure a custom view
  • Select a view
  • Delete a custom view
  • Create a favorite for a custom view
  • Clear a view favorite
  • Download view data for audit
  • Send a closed service report
  • Search for items in a view
  • Cancel a search
  • Rearrange columns in a view
  • Sort data in a view
  • Filter column data in a view
  • Clear column filters in a view
  • Inspect record details in a view
• Navigate reports
  • Save a custom report
  • Modify a saved custom report
  • Select a saved report
  • Delete a custom report
  • Create a report favorite
  • Clear a report favorite
  • Download a generated report

How to

Maintain, plan, perform in iCenter

Reference

Visualize your data in iCenter

Consult the iCenter glossary

Consult the iCenter data dictionary

Consult the Activity view data dictionary

Consult the Contract view data dictionary

Consult the Equipment view data dictionary

Consult the My Account data dictionary