Learn how to monitor active manufacturer-initiated equipment recall service requests in the Activity view.
You can monitor active manufacturer-initiated equipment recall service requests in the Activity view. You can use this information to identify equipment that could be potentially dangerous, remove it from use, plan for repair downtime, and arrange for equipment rental if necessary. You can also use the information in this view to obtain documentation for compliance with safety regulations associated with the recall.
To monitor Recall SRs:
On the menu bar click Activity and then Service Request, and then select Active Recall from the Other views list.
Consult the Activity view data dictionary for details of the default column filters applied to the selected view.
If no results are returned, clear the filters specified above.
For details of the information in this panel, see topic Consult the Activity view data dictionary and Download GE service documents associated with equipment.
You may need to click the gray chevron (˃) next to a heading to expand a section in a tab. Click the chevron (˅) again to collapse the section.
The Details panel is available in both these SR views and the Task views.