iCenterHelp

Register for iCenter

Learn how to register for an iCenter user account.

The way you request an iCenter user account depends on the region your facility is located:
After you have received your user account information, you can Log in to iCenter.
Parent topic: Get started with iCenter

Request an iCenter Account outside of USCAN

In regions other than USCAN, you work with your GE Healthcare account representative to have an iCenter user account created for you.

To request an SSO user account for iCenter outside the USCAN region:

  1. Provide your GE Healthcare account representative with the information required for your region, so they can have an iCenter user account created for you.
    Information Africa ASEAN, Korea & ANZ China EGM Europe India & South Asia Japan LATAM
    First and last names
    Job title, position, or function      
    City and Country      
    Professional email address
    Language (from list)  
    GE Single Sign On (SSO) account

    (If you do not already have one, one will be created for you)

    		        
    Customer ID              
    Facilities to which you should have access
    ID of any equipment within your facility, if available (optional)  
    Whether you have permission to view financial data                
    Whether you have permission to view utilization data of your equipment
  2. Check your professional email address for a Welcome letter from GE Support with your GE Single Sign On (SSO) ID and password for accessing iCenter.

Request an iCenter Account in USCAN

In the USCAN region, you register online to request a GE Healthcare Single Sign On (SSO) account, which you will use to log into iCenter and other GEHC offerings.

To request an SSO user account for iCenter in the USCAN region:

  1. Obtain the iCenter application URL from your GE Healthcare account representative and enter it in your web browser address bar.
  2. On the Uptime is the bottom line splash page, click Sign up.iCenter splash screen
  3. On the Get started page, fill out the following fields:
    • Full name
    • Email
    • Facility website (URL)
    • ID of any equipment within your facility, if available
  4. Click the reCAPTCHA check box to confirm you are not a robot and wait for a green check mark to replace the check box.
  5. Click the Request account button.
    A confirmation page is displayed, indicating that your request was sent to the iCenter Support team, who will create your GEHC account and contact you via the email your supplied when your account is ready. Registration confirmation screen
  6. Check your professional email for the following messages from the GE Service Desk:
    • [iCenter] Account request received: Confirmation that GE Support has received your account request and assigned it a ticket number (INC#######)
    • UPDATED iCenter INC#######: Indication that your account request has been approved
    • NC####### - [iCenter] Account request: iCenter Welcome kit, including your SSO username and password.

FAQs

  • Can I change my iCenter password?
    The first time you log in to iCenter, use your supplied password:
    • If you are prompted to change your password, follow the prompts to create a new password.
    • If you are not prompted to change your password, the next time you log in you can change it by clicking the Forgot your Password link at the bottom of the SSO login screen and then selecting I have access to my email.
  • If I already have a GE SSO, do I still need to register for an iCenter user account?

    Your GE SSO provides the access credentials you need to log in to iCenter. However, it is not the same as your iCenter user account, which identifies the hospital facilities and iCenter features you will have access to, as well as your preferences for language, date format, and time format.