Monitor equipment components

Learn how to monitor the equipment and components in use at your facility in the Equipment view.

You can monitor the hierarchical relationship between a parent device and its child components in the Equipment view[ regional availability]. This may help in determining individual components that require service or repair rather than an entire system.

You can set filters to specify the types of equipment to view, create customized views of these settings, and mark a view as a favorite to be displayed as a tile on the Home page.

Equipment view

To monitor equipment components:

  1. On the menu bar, click Equipment, then from the Other views list, select the following view:
    • Parent and Child Equipment
  2. In the grid, locate or search for equipment components you want to view using values from one or more of the following grid columns:
    Note: In some regions, contract lines are not displayed for canceled contracts.[ regional availability]
  3. Filter column data  according to your preferences:
    • For uptime columns marked with an asterisk (*), a value is displayed only for assets that have current active contract or warranty coverage.
    • In some regions, contract lines are not displayed for canceled contracts.[ regional availability]
    Sample filter - Equipment ID
    Tip: If no results are returned, clear the filters specified above.
  4. Sort column data in ascending or descending order according to your preferences.Sort column data
  5. Display the Details panel for the equipment as described in topic Inspect record details in a view and view details in the following tabs:
    • Activity tab:
      • Service activity associated with the Equipment ID
      • Status filter
      • Type filter
    • Overview tab:
      • Financial
      • History
      • Identification
      • Maintenance
      • Model
      • Uptime
    Details panel for equipment item
    Tip: You may need to click the gray chevron next to a heading to expand a section in a tab.
  6. In the Activity tab, click an SR entry to display an additional Details panel and view the following tabs:
    • Part
    • Service request
      • Equipment
      • History
      • Service request
    • Task
      • Action
      • Time debrief
    Additional details panel

    For details on the contents of these Details panels, see topic Consult the Equipment view data dictionary.

  7. If desired, Download view data for audit to provide a printout of the data from this view.