Consult the Equipment view data dictionary

The Equipment view displays the status, availability, and coverage of your inventory of equipment—whether or not systems are under GE service agreements.

This topic describes the generic information you'll need to analyze iCenter Equipment data:

Available Equipment views
- Data definition - Grid
- Data definition - Details panel
Available service reports
- Data definition— Service reports

Available Equipment views

This tables lists the shared Equipment views supplied with iCenter, describing the configurations that distinguish them.

View title	Applied filters	Description	Usage
Active equipment	Life cycle status: Ordered, Received, In Production, On Standby	This view lists all active equipment currently installed for a specific facility in the GE service databases, including biomed and diagnostic imaging devices.	This information is useful for those who need a consolidated view of warranty, contract, and service data for all devices.
End-of-life equipment	End of life: exact date OR date range relative to x days past and y days next	This view lists all equipment whose end of service life (EOSL) was scheduled 30 days ago through 90 days hence.	This information is useful for Biomed Directors, Imaging Managers, or Facilities Managers who need notification of any device that has reached EOSL. The values here may help in planning for replacement devices.
Equipment down	Availability: Down	This view lists all equipment that is completely inoperable and for which an open Service Request exists.	This information is useful for service staff tracking equipment availability. The values here may help you determine appropriate thresholds for critical conditions when you Configure notifications.
Equipment partially down	Availability: Partial	This view lists all equipment that has some unusable functionality and for which an open Service Request exists.	This information is useful for service staff tracking equipment availability. The values here may help you determine appropriate thresholds for warning conditions when you Configure notifications.
Parent and Child Equipment	Life cycle status: Ordered, Received, In Production, On Standby	This view lists all active equipment with component parts.	This information is useful for viewing the hierarchical relationship between a parent device and its child components. The values here may help in determining individual components that require service or repair rather than an entire system.
Retired equipment	Life cycle status: Retired	This view lists all retired equipment installed for a specific facility in the GE service databases, including biomed and diagnostic imaging devices.	This information is useful for those responsible for providing equipment information for auditing and legal purposes.
Warranty expiring	Warranty expiration: exact date OR date range relative to x days past and y days next Default is +/- 30 days	This view lists all equipment whose warranty is due to expire in the preceding or next 30 days.	This information is useful for Biomed Directors, Imaging Managers, or Facilities Managers who need notification of any device that is coming out of warranty. The values here can help to ensure that there is adequate maintenance on all devices and that the devices are available and safe for patient use.

Data definition—Grid

The grid contains a list of equipment matching the filters applied by the selected Equipment view.

These standard iCenter data fields are included as column headers in the grid (for convenience, these are listed in alphabetic order in this topic; column headings may appear in a different order in your screen depending on the view displayed and any customizations you have made):

Acquisition date^{[ regional availability]}
Acquisition method^{[ regional availability]}
Availability
Classification^{[ regional availability]}
Contract details
Contract number/type
Cost center^{[ regional availability]}
Coverage^{[ regional availability]}
Coverage end^{[ regional availability]}
Coverage start^{[ regional availability]}
Current year contract uptime (%)^{[ regional availability]}
Description
End of life^{[ regional availability]}
Equipment ID
Facility
Facility ID
Installation^{[ regional availability]}
Last update
Life cycle status
Manufacturer^{[ regional availability]}
Modality
Model
Next PM
Open service requests
Owning department^{[ regional availability]}
Parent / child^{[ regional availability]}
Parent equipment ID^{[ regional availability]}
PM interval^{[ regional availability]}
Retirement date^{[ regional availability]}
Retirement reason^{[ regional availability]}
Production start year
Risk level^{[ regional availability]}
Serial number
Source system^**
Uptime calculated from^*, ^{[ regional availability]}
Using department^{[ regional availability]}
Warranty expiration

Note:

For uptime columns marked with an asterisk (*), a value is displayed only for assets that have current active contract or warranty coverage.
For the Source system column marked with two asterisks (**), if your facility obtains equipment data from more than one CRM data source, you may need to select two facility names to view data for both data sources.
In some regions, contract lines are not displayed for canceled contracts.^{[ regional availability]}
SR with a status of canceled are not displayed in the Details panel for SRs or Tasks.

For descriptions of these fields, see the Consult the iCenter data dictionary.

Data definition—Details panel

The Details panel provides additional data on an item of equipment selected in the grid. For convenience, field labels are listed in alphabetic order in this table. For descriptions of these fields, see the Consult the iCenter data dictionary.

Tab title	Data label	Data definition
Overview	No label	GE service overview: Availability Child of Coverage^{[ regional availability]} Description ID (Equipment) Next PM
	Model	Manufacturer device details: Classification^{[ regional availability]} Manufacturer Modality Model
	Identification	GE service device details: Facility Facility ID Location Owning department^{[ regional availability]} Parent / child^{[ regional availability]} Parent equipment ID^{[ regional availability]} Risk level^{[ regional availability]} Serial number Using department^{[ regional availability]}
	Maintenance	GE service coverage details: Contract number/type Coverage end^{[ regional availability]} Coverage start^{[ regional availability]} End of life Installation PM interval Warranty expiration
	Financial	GE service account details: Acquisition date^{[ regional availability]} Acquisition method^{[ regional availability]} Asset ID Cost center^{[ regional availability]} Life cycle status Retirement date Retirement reason
	Uptime^{[ regional availability]}	GE service requirement details: Clock SDI (%)^{[ regional availability]} Clock uptime (%)^{[ regional availability]}^* Contract uptime (%)^* Date range over which yearly equipment uptime is calculated^*,^{[ regional availability]}
	History	Device record details: Created by Created date Last update by Last update date
Activity	An entry for each SR for the selected device	SR details: Date (if Status=closed) Problem SR number Status Type

The additional Details panel displayed when an SR is selected from the Activity tab provides additional data on an item of equipment selected in the grid.

Tab title	Data label	Data definition
Service request	No label	GE service request overview: Availability at submission Due Service request ID SR status SR type
	Equipment	Manufacturer device details: Coverage^{[ regional availability]} Description Equipment ID Parent / child^{[ regional availability]} Parent equipment ID^{[ regional availability]} Risk level^{[ regional availability]}
	Service request	GE service details: Problem Requester Submitted Using department
	History	Device record details: Created by Created date Last update by Last update date
Task	An entry for each task associated with the SR	SR task details: Action Availability at task completion Availability at task started Cause Completed Corrective action Field engineer Remote Serviced by Started Test result Verification Time debrief
Part	An entry for each part used in servicing the equipment	No parts or part details

Available service reports

Service reports provide information on service requests (SRs) for equipment in a facility. You can Send a closed service report from the Equipment view. You can subscribe to a monthly service report (MSR) from the My Account menu.

Service report title	Example	Description	Usage
Closed service report (CSR)		Near real-time reports on Service Requests that have been closed for equipment associated to the Facilities to which they are assigned. The requester will receive a separate email for each Closed Service Request that qualifies from their selections.	This report is useful for Biomed Directors or Imaging Managers who need to maintain in-house documentation for compliance purposes. This report can be printed out if auditors require a hard-copy record of all closed SRs.
Monthly summary report (MSR)		Summary report on all Service Request activity over the specified month for selected equipment. The requester will receive a monthly email summary of all closed SRs that qualifies from their subscription.	This report is useful for Biomed Directors or Imaging Managers who need to maintain in-house documentation for compliance purposes. This report can be printed out if auditors require a hard-copy record all SR activities.

Data definition— Service reports

This table lists and describes the electronic service reports you can generate and send from the Equipment view or the Account Profile menu. For descriptions of the fields in these reports, see the Consult the iCenter data dictionary.

Service report title

Data definition

Closed service report (CSR)

You can generate a CSR from iCenter in the following ways:

Download GE service documents associated with equipment
Send a closed service report from the Equipment view
Subscribe to service request reports

CSRs use the following naming convention:

<Equipment ID>_ServiceReq_<SR ID>_<yyyymmdd>.pdf
for example:
OEC79C3062_ServReq_1-205670989555_20180228.pdf

where:

<Equipment ID>	The GE identifier for the equipment
ServiceReq	The document type: Service request
<SR ID>	The GE identifier for the service request
<yyyymmdd>	The date the CSR was generated in yearmonthday format, for example, 20180228 for February 28, 2018.
pdf	The file extension for an Adobe Acrobat PDF document

Action taken
Activity #
Activity type
Closed date/time (LTZ)
Contact email
Contact name
Contact phone
Engineer name
Equipment ID
Facility name
Final equip status
Initial equip status
Labor:
- Activity#
- Billable overtime hours
- Billable premium hours
- Billable standard hours
- Date
- End time (LTZ^¹)
- Start time (LTZ^¹)
- Total hours
- Total activity labor hours
- Total service request labor hours
Model ^{[ regional availability]}
Open date/time (LTZ^¹)
Parts:
- Activity#
- List price/part
- Product description
- Product identifier
- Quantity
PO #
Problem description
Product description
Problem found
Serial #
Service request #
Service type
Travel:
- Activity#
- Billable overtime hours
- Billable premium hours
- Billable standard hours
- Date
- End time (LTZ^¹)
- Start time (LTZ^¹)
- Total hours
- Total service request travel hours
Verification details

Monthly summary report (MSR)

Facility Name

Closed date/time (LTZ^¹)
Equipment ID
Facility ID
Modality
Open date/time (LTZ^¹)
Problem description
Product description
Service request #
Service type

An entry for each SR for the selected device:

Activity #
Action taken
Activity type
Problem found
Verification details

FAQs

Can I obtain service reports elsewhere in iCenter?

You can Download GE service documents associated with equipment, Subscribe to service request reports, or send a CSR from the Equipment view.